Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Standard, non-personalized made-to-order apparel and physical goods may be returned if they are unworn or unused, with tags attached, in their original packaging, and accompanied by proof of purchase. Art prints and other non-wearable items should be returned unused and in their original packaging.

The following items are not eligible for return: personalized products, special-order items, digital products, gift cards, and sale items. We also cannot accept items that have been worn, used, washed, altered, or returned without their original tags and packaging.

Defective, damaged, or incorrectly fulfilled items are handled separately. Please contact us as soon as possible so we can make it right.

To start a return, contact us at Danni.Dee.8Me@gmail.com. Approved returns should be sent to:

30 Labelle Place, Unit 204
Wheeling, WV 26003

Items sent back without first requesting a return will not be accepted.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at Danni.Dee.8Me@gmail.com